Thank you for shopping at Keysleeves. If you are not entirely satisfied with your purchase, we're here to help!
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Please Submit a Request to notify us that you are wanting to process a return. Please include:
1. Your order number
2. List of items you are wanting to return
The buyer is responsible for both the original shipping cost and the return shipping costs. We recommend using a trackable shipping service to ensure the safe return of the item.
In the unlikely event that you have been sent the wrong item, we will send you a returns label for free return postage.
To start a return, you can contact us at email@example.com. If your return is accepted, we will supply you with instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you have any questions on how to return your item to us, contact us at firstname.lastname@example.org